|Update report 07 - 09.01.2012
Don't Hold Your Breath !
It's nearly a year now since Cllr Burbage's office managed to get a response from Openreach High Level Complaints regarding the pitiful state of Broadband in our area and the fact that the cabinet at the junction of the A308 with Fifield Road was the only one not upgraded to Fibre Optic. In that email reply Openreach gave an assurance that the intention was to eventually upgrade this area to Infinity Fibre Optic but that this might take 18 to 24 months. If we take them at their word we should expect to receive a massive improvement sometime between August 2012 and February 2013.
If we've learned anything at all since 2009 it's not to hold your breath.
In early October 2011 Theresa May and her local team had a little outing to Fifield and visited some houses in Coningsby Lane. One household tackled her on the issue of broadband availability in Fifield and she promised to follow up. To her credit a confirmation letter was sent before the end of October to say that she had written to the Chief Executive of BT asking to be updated on what steps were being taken to improve the service. The letter ended with an undertaking to inform the addressees of the response received.
That was nearly 3 months ago. As I said, it doesn't do to hold your breath !
We have to assume that even if the office of the Chief Executive of BT can fob us off by handing us off to Openreach ... and back again ... they might be less cavalier with the Home Secretary. One would hope a response had been provided by now. We will approach our MP's office and ask if a response has yet been received.