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Royal Borough launches Family Hub Service supporting vulnerable children and young people

This week, we officially launched our Family Hub Service, re-focussing support on the most vulnerable children, young people and families in the Royal Borough.

The hubs integrate early help support and enable staff to work more intensively with referred families which need that tailored help, improving children’s life chances while reducing the need for statutory intervention. Visit our social media channels to hear feedback from families about how the service has helped them.  

The service also provides a number of group sessions and projects for young people and parents. After operating virtually in a reduced capacity during Covid restrictions, the Family Hub Service has been officially launched as an in-person service, with Councillor Stuart Carroll, cabinet member for children’s services, visiting one of those projects at Windsor Family Hub.

The launch formed part of our wider dedicated communications campaign, highlighting the services we provide for children and young people. This week, we also celebrated on social media the success of our free holiday activities and food programme, FUEL, which supported around 620 children from vulnerable and disadvantaged families over the school summer holidays.

Next week, we will shine the spotlight on youth engagement, including the good work of the Girls’ Policy Forum and the first meeting of the new Youth Council.
Can you help us sort and categorise donations for Afghan refugees?

The Royal Borough of Windsor and Maidenhead is coordinating the local response to support households being relocated as part of the Afghanistan Relocations and Assistance Policy.

We are looking for volunteers who would like to help with the sorting and categorising of the thousands of generous donations received to ensure that these can be quickly dispatched to households in need.

Are you:

  • Able to commit to 2–4-hour volunteering sessions at a central location in Maidenhead between 9:30am and 4pm (Mon - Fri)?
  • Willing to sort and categorise items including clothing, toys, and household items?
  • Happy to work as part of a team with the support of a volunteer coordinator?

If so, please get in touch by email at
Make sure your electoral register details are correct

Our Electoral Services team is running its annual canvass to determine which residents should be registered to vote at each address. This information is used to update the electoral register for 2022.

We are sending emails to some residents who are already registered, asking them to visit and check the register details for their household. These emails will come from

We are also sending paper forms to properties. Full details about what you need to do and how to respond will be included in the information you receive. 

Where possible, we encourage you to confirm your details online using the information sent to you, rather than posting paper forms back to us, as this is the quickest and easiest way to update the details for your household, and it’s more environmentally friendly too. 

For more information, visit our website, call 01628 683868, or email
Could you or your loved ones benefit from a call blocker?

Representatives of our Trading Standards and Neighbourhood Warden teams recently attended the Ascot Community Open Meeting held at Ascot Racecourse.

A Trading Standards officer demonstrated a telephone call blocker device, which helps to protect vulnerable people from scams calls and nuisance calls.

Our Trading Standards team has several call blockers available which it can supply and install. If you, or someone you know, are interested, please email

At the meeting, a Neighbourhood Warden also spoke about their wide-ranging role to support community safety, including working with the community to tackle dog-fouling and littering.
Trading Standards keep fuel pumps in check

Our Trading Standards officers undertake many different jobs across the Royal Borough.

One job you may not be aware of, is the verification of fuel pumps in the borough.

They carry out checks to ensure that pumps are accurate and that consumers are getting the correct measure of petrol or diesel they are paying for.
Around 620 children benefit from holiday programme FUEL

Over the school summer holidays, our free holiday activities and food programme supported around 620 children from vulnerable and disadvantaged families.

Feed Ur Everyday Lives (FUEL) is for children eligible for free school meals, giving access during the holidays to fun activity groups and nutritious meals.

Thank you to our delivery partners. FUEL started at Easter and returns again at Christmas.

Learn more on our website.
Do you #KnowYourNumbers ?

It's Know Your Numbers Week, an annual event that aims to raise awareness about the health risks of high blood pressure.

Half of the strokes and heart attacks in the UK are caused by high blood pressure, and it's estimated that six million people in the UK unknowingly suffer from it.

In support of Know Your Numbers Week, Frimley Health and Care remind you to check your blood pressure.

You can test your blood pressure at your local GP, pharmacy, and even your gym. Visit the Frimley Health and Care website for more advice and information on how to check your blood pressure at home.

If you would like to learn more, visit the Blood Pressure UK website.
Have your say

We regularly hold consultations to get your views on proposals within the Royal Borough.

Responding to our consultations and giving your feedback is the best way to ensure your views are heard.

Our current consultations are:

More information can be found on the consultations pages of our website. 
M4 closures and other roadworks

The M4 is due to be closed in both directions between junctions 5 (Langley) and 6 (Slough) from 8pm today until 6am on Monday 20 September.

The M4 is also due to be closed in both directions only overnight next weekend between junctions 6 (Slough) and 8/9 (Maidenhead) from 8pm until 6am each day from Friday 24 until the following Monday. Normal access will resume from 6am on Monday 27 September.

Visit the Highways England website for more details on the M4 smart motorway scheme.

For details of council works on highways, visit our website. For full local roadwork details, including work by utility firms, please visit the One Network website.
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