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Maidenhead Station forecourt officially reopened after major improvements

Essential improvements transforming Maidenhead Station’s forecourt into a modern transport hub have been completed, with the enhanced new gateway to the town centre officially re-opened earlier this week.

The enhancements have made the forecourt more accessible and will ensure Maidenhead is prepared for increased demand as a result of upgrades to the rail network with the opening of the Elizabeth Line (Crossrail).

Some of the improvements include:

  • 312 secure cycle storage stands and two electric bike charging points, with a CCTV camera covering the area to deter theft.
  • Six disabled parking spaces, as well as motorcycle spaces.
  • Landscaping, including wider pedestrian walkways, improved lighting to ensure areas where people will walk are well lit, seating and trees.

Learn more in our press release or on our social media account.
Could your organisation join our Climate Partnership?

A borough-wide Climate Partnership bringing together private and public sector organisations, as well as community groups, will be created to oversee the delivery of the Royal Borough’s Environment and Climate Strategy.

By utilising the knowledge and expertise of organisations across the borough, the partnership will better support delivery of the outcomes set out in the strategy as well as supporting the council to deliver on its own actions and commitments. 

The partnership will be an independent organisation to research, create and co-ordinate delivery of the strategy. 

The network will provide a greater reach into businesses and communities, as well as expertise.

To register an early interest in becoming a member, please email

To learn more, read our press release.
Your weekly rubbish collections start from Monday

After months of preparation, everything is in place for the launch of revised waste collection services from Monday 18 October (next week).
From Monday:

  • Recycling and food waste will be collected weekly
  • Rubbish (non-recyclable, residual waste) will be collected fortnightly
  • Communal waste collections and streets where the majority of properties receive sack collections – remain weekly

In addition, we will return to a five-day collection week, Monday to Friday, with no scheduled Saturday collections.

You should have received a leaflet detailing your new collection day, and from Monday, you can also check your next collection day online. Your recycling and food waste bins go out on the same day of the week as your rubbish bin. Please have your bins out by 6.30am.

Any missed bins should be reported using the Report It tool online: this is the quickest and most effective way to resolve any issues. If bins have the wrong waste inside them, they will not be collected until the items are removed.

If you have any queries about the revised waste collections, we have frequently asked questions on our website. These are being regularly updated.

Around 50% of household waste in the borough is currently recycled, but our target is to increase this to at least 65%, to help meet the aims in our Environment and Climate Strategy, and our commitment to achieving net zero carbon emissions by 2050 at the latest. We need your help to achieve this.

We have put a lot of advice on our website to help you reduce waste and maximise the space in your bins. If you have any more ideas to help reduce waste, please contact us, and we can add them in.
Reduced council service Thursday 21 October

We will have a reduced service within the council next Thursday (21 October) due to important staff training.

Libraries will be temporarily closed for the day and the customer contact centre will be closed for all non-emergency enquiries. We apologise for any convenience.

If on Thursday 21 October you have a situation requiring an immediate council response, where there is an immediate risk to health and safety, please email which will be monitored throughout the day.
Raising awareness for World Mental Health Awareness Day

This week, we have been sharing mental health information and advice on our social media channels to promote World Mental Health Awareness Day.

We’ve promoted several mental health support services including the local Talking Therapies service for adults, and the free anonymous children’s mental health service, Kooth.

We’ve also highlighted the steps everyone can take to improve their mental health and the signs of poor mental health which we can learn to recognise in order to better support our loved ones.

As the days are now growing colder and darker, we also shared exercises recommended by the NHS to help battle depression and low mood in these gloomy autumn nights.

If you’re not already, make sure you’re following us on Twitter, Facebook, and NextDoor to see the latest local news and updates.
Covid grants available for community groups

If you're a community group, voluntary or not-for-profit organisation in the Royal Borough, you could be eligible to get a grant to help tackle the prevalence of Covid in your area.

The council has a £50,000 funding pot to support hidden or hard to reach communities within the Royal Borough, to help boost uptake of the vaccination and regular testing.

Applications are open for this one-off grant funding and you can apply online. The closing date is Sunday 21 November.

For more information, and to apply, visit our website.
Household Support Fund to assist vulnerable residents

You may have seen in the news that the Government has recently announced a sum of money, the Household Support Fund, to help councils assist vulnerable households to cover essential costs over the coming months.

We’re currently considering the national guidance for use of this funding and how best to allocate the Royal Borough’s share in order to assist those who meet the criteria with the costs of food, energy, other household bills and, in exceptional circumstances, rent.

At least 50% of the funding must be used to help those facing financial hardship who have children. Further details will be announced in the coming weeks. 
Asian hornets spotted in North Ascot

Following a confirmed sighting of an Asian hornet in North Ascot, Royal Borough residents are asked to report sightings using the Asian Hornet Watch app available on the App Store and Google Play Store, or by emailing Please include a photograph if you can safely obtain one.

Asian hornets are smaller than our native hornet and pose no greater risk to human health than our native wasps or hornets. However, they do pose a risk to honeybees and work is already underway to monitor for any hornet activity and to identify any nests nearby.

It is important to take care not to approach or disturb a nest. Asian hornets are not generally aggressive towards people but an exception to this is when they perceive a threat to their nest.

Learn more on the Government website.
Helping you stay well

Frimley Health and Care have recently published their ‘Helping you to stay well’ guide.

It brings together a range of different sources of information to help you to manage your physical and mental health better.

From small changes you can make in your eating and exercise habits, to knowing which service to use when you are feeling unwell, the guide has lots of helpful information.

Find out more on the Frimley Health and Care website.
Would you like to learn how to save a life?

The Windsor Community Defibrillator Partnership (WCDP) are running a number of familiarisation sessions also incorporating Cardio Pulmonary Resuscitation (CPR); another vital life-saving technique.

The free 90-minute awareness sessions are provided by a former paramedic from the South Central Ambulance Service and will be held at Woody’s Café in Clewer Memorial Recreation Ground at 10.30am and 1pm on Saturday 16 October (tomorrow).

Places are limited to 40 per session and will be allocated on first come basis, if you are interested in attending one of the sessions, please contact

Learn more on the WCDP Facebook page.
Local children’s charity honoured with Queen's Award for Voluntary Service

The Link Foundation, a children’s charity committed to improving the lives of children and their families in Berkshire and Buckinghamshire, has been honoured with a Queens Award for Voluntary Service (QAVS) – the highest award given to local volunteer groups across the UK.

The QAVS, also known as The Queen's Diamond Jubilee Volunteering Award, was awarded to The Link Foundation for its exemplary volunteer work and community support.
The award is equivalent to an MBE and was first established by HM Queen Elizabeth II in 2002. The charity will receive a certificate from the Queen and a domed glass crystal.

If you would like to find out more about The Link Foundation, seek support, or donate money, please visit their website, or contact Nicola Ross.
Royal Borough community spotlight

Here are just some of the upcoming community events in the Royal Borough.

  • St Michael’s School Scarecrow Trail (Monday 25 to Sunday 31 October) – Sunninghill, Ascot. A great family event, with 40 community-designed scarecrows to be found across the village. Trail maps are available at local village shops. Learn more on the Facebook event page.

  • LinkedIn workshop (Thursday 11 November) – via Zoom. If you’re job hunting and want to know how to get your LinkedIn profile noticed by recruiters, sign up to Careers Springboard East Berkshire’s free virtual workshop. To learn more, visit their website.

  • Windsor & Maidenhead orchestral concert (Saturday 20 November, 7.30pm) – Braywick Leisure Centre. An evening of classical music featuring the talents of the Windsor & Maidenhead Symphony Orchestra (WMSO) Royal Free Singers, Maidenhead Choral Society and Dedworth Middle School Children’s Choir. To learn more and book your tickets, visit the WMSO website.

  • ADS Santa Fun Run (10.30am, Saturday 28 November) – Eton College, Dorney Lake. Put on your free Santa suit (included in your registration pack) and join hundreds of other Santa’s running a 5k course to raise money for local people with dementia, their carers and families in Ascot, Maidenhead and Windsor. Learn more on the Eventbrite page.

  • Knowl Hill Badminton Club – Calling all experienced, and rusty, badminton players. There are vacancies at Knowl Hill Badminton Club. The club meets every Monday from 9.45-11.45am, and are a mixed, friendly, socially orientated group of players of varied ability with ages ranging from 50+. If you’d like to join or learn more about the club, please email or call 01628 822282.

If you have an upcoming not-for-profit community event or activity you’d like to promote in our Residents’ Newsletter, simply send basic information about your event to and it could be shared with over 19,000 local residents.

You just need to include a brief description, when and where it takes place, and a link to a website/social media page/contact where people can find out more.
Have your say

We regularly hold consultations to get your views on proposals within the Royal Borough.

Responding to our consultations and giving your feedback is the best way to ensure your views are heard.

Our current consultations are:

More information can be found on the consultations pages of our website. 
M4 closures

The M4 is due to be closed in both directions between junctions 3 (Hayes) and 4b (M25 interchange) from 8pm today until 6am on Monday 18 October.

The M4 is also due to be closed in both directions overnight only during the weekend of 22 October – 25 October 2021 between junctions 4b (M25) and 5 (Langley). The closure will start after 8pm Friday 22 October and the motorway will reopen by 6am each morning.

Visit the Highways England website for more details on the M4 smart motorway scheme.

For details of council works on highways, visit our website. For full local roadwork details, including work by utility firms, please visit the One Network website.
Keep in touch

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